At Literacy Phoenix, we respect your privacy and are committed to keeping your information safe. This page explains what information we collect, how we use it, and your rights as a program participant or website user.

We may collect your name, email, mailing address, and phone number when you sign up for programs, request information, or participate in ADE-funded adult education programs. Some information may also be automatically collected when you visit our website.

We use your information to send program updates, reminders, and notifications by email, text, or phone. It helps us schedule classes, intake meetings, and goal-setting sessions, and supports your instruction, program operations, and employment opportunities. For ADE-funded programs, your information may also be shared with your instructors, ADE, and other ADE-funded adult education programs. Reports created for state and federal agencies use only non-identifying, aggregate data.

By giving us your email or phone number, you agree to receive text messages and emails about your program. Participation is voluntary. Message and data rates may apply according to your cellular provider, and Literacy Phoenix is not responsible for any charges. You may unsubscribe from emails or revoke consent for communications at any time by emailing support@literacyphoenix.org. We do not sell your personal information, and it is protected under FERPA and applicable privacy laws.

To participate in adult education programs funded by the Arizona Department of Education (ADE), you must allow your information to be entered into and shared with required adult education data systems, including the state testing platform and all WIOA Core Partners’ systems. Your information will be shared with ADE-funded programs, your instructors, and the Arizona Department of Education. This information is used for program operations, instruction, employment opportunities, and reporting. Reports use only non-identifying, aggregate data. Providing this information is required to attend ADE-funded programs.

Your student records are protected under the federal FERPA law, Arizona law, and Literacy Phoenix policies. You have the right to view your records and limit access to directory information that would otherwise be public

Literacy Phoenix may use third-party platforms, such as Essential Education and Burlington English, to provide program services. Any information shared through these platforms is handled in accordance with their privacy policies. Our website may also use cookies or analytics tools to improve user experience, but no personally identifiable information is collected without your consent. Personal data is retained only as long as necessary to meet program, ADE, or legal requirements. We implement reasonable security measures, including access controls and data encryption, to protect your information from unauthorized access or disclosure. If any participants are under 18, parental or guardian consent is required for program participation. For any questions or concerns about your privacy or how your information is used, you may contact us at support@literacyphoenix.org.

Literacy Phoenix may update this privacy policy at any time. Updates will be posted on this page, and we encourage you to review it regularly. The current version applies to all personal data we maintain. If you do not agree with any changes, you should stop participating in our programs and may request that your information be deleted by contacting support@literacyphoenix.org.

At Literacy Phoenix, your privacy is important to us. We collect your contact information to provide program updates, schedule classes, and support your learning and employment opportunities. For ADE-funded programs, your information is shared with required data systems, your instructors, and the Arizona Department of Education for program operations and reporting, using only non-identifying, aggregate data in reports.

We may also use third-party platforms like Essential Education and Burlington English to deliver services, and your information is protected according to FERPA and privacy laws. Participation is voluntary, and you can unsubscribe from emails or revoke consent for communications anytime by emailing support@literacyphoenix.org. We do not sell your personal information, and reasonable measures are in place to keep it secure.